Welcome Center & Hotel Check-in
Las Vegas Pre-travel Checklist & Check-In
- Visit the Welcome Center for check-in at the Las Vegas Visitors Center, located within “The STRAT Hotel, Casino & Tower.”
- Locate the Welcome Center near the west rideshare entrance, to the right of the Sports Book entrance.
- Check-in at the Welcome Center is permissible during operational hours.
- Hours of Operation:
- For arrivals after hours, contact the Welcome Center in advance; reservations won’t be held without prior notification.
- If arriving after hours, check-in must occur the following morning before 10:00 AM.
- Failure to comply will result in:
- Being charged the full retail rate for the stay.
- Forfeiture of the remaining package and any previously collected funds.
- Failure to comply will result in:
- Ensure all members listed on the reservation are present for check-in.
- Bring valid government-issued photo identification to receive vouchers.
- Acceptable IDs: US Driver’s License, US State ID, or US Passport.
- Married and cohabitating couples must show proof of the same household via matching addresses on their IDs.
- Sales presentations will be scheduled at the Welcome Center, with lodging vouchers issued there as well.
Orlando Pre-travel Checklist & Remote Check-In
The Welcome Center’s Remote check-in process ensures a hassle-free experience, saving travelers time and reducing stress.
- Two days before arrival, guests receive a call with all necessary details and check-in documents emailed directly.
- Prompt contact with the Welcome Center Team is encouraged in case of communication issues.
- On the arrival day, guests are contacted again to schedule their presentation and receive information on gifts and deposits.
- Upon hotel arrival, smoothly proceed by displaying emailed check-in documents.
- Any included gifts will be emailed within one business day post-presentation, with support available for inquiries.
- For further assistance, contact the Welcome Center Team via:
- Phone: (888) 418-5678
- Email: fgswelcomecenter@floridaguestservices.com
- For gift inquiries, email fgsgifting@floridaguestservices.com, including reservation details.
- Please note, email responses are available during regular business hours: 8:00 AM – 9:00 PM ET, Sunday – Saturday.
Daytona Beach Pre-travel Checklist & Remote Check-In
The Welcome Center’s Remote check-in process ensures a hassle-free experience, saving travelers time and reducing stress.
- Two days before arrival, guests receive a call with all necessary details and check-in documents emailed directly.
- Prompt contact with the Welcome Center Team is encouraged in case of communication issues.
- On the arrival day, guests are contacted again to schedule their presentation and receive information on gifts and deposits.
- Upon hotel arrival, smoothly proceed by displaying emailed check-in documents.
- Any included gifts will be emailed within one business day post-presentation, with support available for inquiries.
- For further assistance, contact the Welcome Center Team via:
- Phone: (888) 418-5678
- Email: fgswelcomecenter@floridaguestservices.com
- For gift inquiries, email fgsgifting@floridaguestservices.com, including reservation details.
- Please note, email responses are available during regular business hours: 8:00 AM – 9:00 PM ET, Sunday – Saturday.
Fort Lauderdale Pre-travel Checklist & Remote Check-In
The Welcome Center’s Remote check-in process ensures a hassle-free experience, saving travelers time and reducing stress.
- Two days before arrival, guests receive a call with all necessary details and check-in documents emailed directly.
- Prompt contact with the Welcome Center Team is encouraged in case of communication issues.
- On the arrival day, guests are contacted again to schedule their presentation and receive information on gifts and deposits.
- Upon hotel arrival, smoothly proceed by displaying emailed check-in documents.
- Any included gifts will be emailed within one business day post-presentation, with support available for inquiries.
- For further assistance, contact the Welcome Center Team via:
- Phone: (888) 418-5678
- Email: fgswelcomecenter@floridaguestservices.com
- For gift inquiries, email fgsgifting@floridaguestservices.com, including reservation details.
- Please note, email responses are available during regular business hours: 8:00 AM – 9:00 PM ET, Sunday – Saturday.
Poconos Pre-travel Checklist & Remote Check-In
The Welcome Center’s Remote check-in process ensures a hassle-free experience, saving travelers time and reducing stress.
- Two days before arrival, guests receive a call with all necessary details and check-in documents emailed directly.
- Prompt contact with the Welcome Center Team is encouraged in case of communication issues.
- On the arrival day, guests are contacted again to schedule their presentation and receive information on gifts and deposits.
- Upon hotel arrival, smoothly proceed by displaying emailed check-in documents.
- Any included gifts will be emailed within one business day post-presentation, with support available for inquiries.
- For further assistance, contact the Welcome Center Team via:
- Phone: (888) 418-5678
- Email: fgswelcomecenter@floridaguestservices.com
- For gift inquiries, email fgsgifting@floridaguestservices.com, including reservation details.
- Please note, email responses are available during regular business hours: 8:00 AM – 9:00 PM ET, Sunday – Saturday.